Malta’s government has launched a National Veterinary Emergency Service that ensures pet owners have access to emergency veterinary care outside regular working hours. The initiative, announced by Minister for Agriculture, Fisheries and Animal Rights Anton Refalo together with Parliamentary Secretary for Fisheries, Aquaculture and Animal Rights Alicia Bugeja Said. Three main measures have been launched that are designed to improve animal welfare and provide peace of mind for owners.

A free national helpline is now available as the first point of contact for veterinary emergencies. This helpline is operated by Servizz.gov and callers can get professional advice through the freephone 153, Ext. 22. The helpline will assess cases and direct owners to the appropriate assistance.

The second measure is a state-funded emergency veterinary support program that provides after-hours emergency consultations for small domestic animals in genuine urgent cases. The public will be reimbursed for the cost of the same consultation. The Ministry will publish an expression of interest for private veterinary clinics in Malta and Gozo to join the scheme and deliver services according to established criteria.

The third measure shall lead to the opening of a dedicated after-hours emergency veterinary clinic in Fgura. The clinic, located at 7 Reggie Miller Gardens, will operate daily from 8:00 p.m. to 8:00 a.m. Monday to Sunday, and around the clock on public holidays. The public is encouraged to call the helpline before attending to ensure a more efficient service.

Minister Refalo described the measures as part of the Government’s commitment to strengthening animal welfare and delivering Budget promises. “With these three initiatives we are building a national system that ensures veterinary help is available when it is most needed, while working hand in hand with the private sector. This is an investment in animal welfare and reassurance for their owners,” he said.

Parliamentary Secretary Alicia Bugeja Said stressed the need for speed of the delivery of the service: She stated that “This initiative is clear proof that when we make a Budget promise, we deliver. In less than the first 30 days of the year, the national veterinary emergency system has become a reality. With this step we place animal welfare at the heart of our policies. We shall ensure no animal is left without help, regardless of the time or day.”

The combined measures aim to reduce delays in emergency treatment, improve coordination between public and private providers, and increase access to timely care for pets across Malta and Gozo. Owners are advised to contact the helpline first to check the appropriate assistance.